CUSTOMER CARE
At Harmony Kouture, we are focused on providing the Hottest
Fashion with the highest level of customer satisfaction. While shopping with Harmony Kouture our goal is to do everything we can to meet your expectations and fashion needs. Established in 2015, our Owner Andria's motto is " Fashion Fades, but Style is Eternal" Welcome to the world of Harmony Kouture, keeping every customer satisfied one outfit at a time.
RETURNS
If for any reason you're not happy with your purchase, you can initiate a exchange within 3 days of your package being delivered. Unfortunately our policy does NOT offer refunds. We will provide store credit or an exchange, if the exchange meets our requirements.
To be eligible for store credit, your item must be unworn and unwashed and in same condition that you received it. We do not accept merchandise that has been worn, washed, damaged, soiled, and without tags. Merchandise must be in a condition for resale.
Please email us at customer service to initiate a exchange request with 3 days of delivery, Thank you!
FAQ
Do you provide International delivery?
Yes, please select the international delivery option.
How do I return an item?
Please contact HarmonyKouture@yahoo.com within 3 days of delivery date, to initiate an exchange/Store credit. We do not provide prepaid RETURN Labels.
What is your returns policy?
If for any reason you're not happy with your purchase, you can initiate a exchange within 3 days of your package being delivered. Unfortunately our policy does NOT offer refunds. You are responsible to pay for your RETURN Label
How do I track my order?
Our items are shipped via USPS, upon ordering you're provide a tracking number.
Shipping Policies.
Please allow 2-5 Days to process orders, orders shipped within 2-3 days after processing.
What are your delivery options?
Priority Shipping Via USPS, local delivery to select areas.